Privacy Policy – BetTheOutback.com

Effective Date: 01/06/2025
At BetTheOutback.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our online sports betting platform.

1. Who We Are

BetTheOutback.com is an Australian-operated online betting platform offering services in compliance with national gambling laws. This policy applies to all visitors and registered users of our website and mobile applications.

2. What Information We Collect

We collect personal data directly from you during registration, transactions, and site usage. This includes:

Personal identification: Full name, date of birth, contact details, residential address

Account and verification data: Username, password, government-issued ID (for age and identity verification)

Betting and transactional records: Deposits, withdrawals, betting activity, win/loss history

Technical and usage data: IP address, browser type, device ID, operating system, geolocation, session logs

Cookies & analytics: Tracking usage behavior to improve performance and personalization

3. How We Use Your Information

Your personal data is used for the following purposes:

Account creation and management

Identity and age verification to comply with Australian gambling laws

Processing transactions (e.g. deposits, withdrawals, bet settlements)

Customer support and communication

Detecting and preventing fraud or unauthorized activity

Marketing (if consented)

Compliance with legal and regulatory obligations

Our legal basis for processing includes:

Your consent for marketing or optional features

Contractual necessity to deliver our services

Legal obligations such as AML and KYC regulations

Legitimate interest in maintaining site security and improving services

5. Who We Share Your Data With

We may share data with trusted third parties including:

Payment processors and banking partners

Regulatory and licensing authorities (e.g., AUSTRAC)

IT service providers and analytics tools under strict confidentiality agreements

Law enforcement, if required under investigation or court order

Your data will never be sold to third parties.

6. How Long We Keep Your Data

We retain your data only as long as necessary:

Active account data is retained during your membership

Inactive account data is retained for up to 7 years to meet legal and auditing requirements

You may request deletion where permitted under Australian law

7. Your Rights

You have the right to:

Access the data we hold about you

Correct any inaccurate or outdated information

Request deletion of your personal data (where legally permitted)

Withdraw consent for marketing at any time

Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Security Measures

We take data protection seriously. Our platform uses:

End-to-end SSL encryption

Two-factor authentication (2FA)

Secure data storage and backups

Routine system audits and access controls

9. Cookies and Tracking Technologies

We use cookies to:

Remember your preferences

Analyze platform usage

Provide relevant promotions and content

You can disable cookies in your browser settings, though it may affect site functionality.

10. International Transfers

All personal data is processed and stored on secure servers located in Australia. If your data must be transferred outside Australia, we ensure adequate protection under applicable data transfer regulations.

11. Updates to This Policy

We may update this policy periodically. If changes are made, we’ll notify you via email or site notice. Continued use of the platform after updates implies acceptance.

12. Contact Us

For any privacy-related questions or requests, contact our support team:

Email: privacy@bettheoutback.com
Support Hours: 24/7